ActionSuite offers multiple types of support. Our goal is to make it simple for you to set up and use the ActionSuite modules.
Technical Support:
Technical Support is available to any user in your organization
Startup Services:
During the initial 30 days of paid service, we will dedicate a Technical Support Representative who
will be responsible for supporting your company transition into the use of ActionSuite. This person will:
- Customize the ActionSuite screens and reports with your company’s logo and terminology
- Provide training to your users over the phone
- Import data from your current systems, documents and spreadsheets into ActionSuite
- Offer advice on how to get the most value our of our products to improve your company’s effectiveness
Training:
We offer on-site and remote training to help your company get the most value from our products. Please call us to discuss your training requirements.
Product Customization:
Our programming team can customize ActionSuite to the requirements of your company. This includes creating new reports, modifying the layout of screens,
adding/removing of specific fields from the screens. We can also create new modules specifically for your company’s processes. The cost for this would be
determined on a time & material basis for the work to be performed by us.
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